How to Make The Right First Impression When Visitors Come to Your Office
by Arina Smith Management 18 February 2021
First impressions are important in everything that we do and with every relationship that we form. One study revealed that it only takes a tenth of a second to form an impression of a stranger. On a date, you might think it’s love at first sight even if this impression is misleading.
Meeting a visitor to your office is similar to a first date – you need to make a good first impression in order to build a business relationship. Here are some top tips on how to make the right first impression when visitors come to your office.
Cleanliness is key
This might seem obvious, but double-check that your offices are clean and tidy, and then check again! There is nothing worse than a messy office when it comes to making the right impression. Taking pride in how your space looks will show how much you care about the business and how invested you are in making it work, which is much more attractive to a potential stakeholder.
Make sure you are discoverable in a good location
We have all tried to find that one business that has little to no direction online. You try Google Maps, then you try walking around to find there is no signage either. In that position, you could end up giving up looking or, if you do eventually find the business, turning up at it frustrated. This is why it is important to make sure your visitors can find you, and that your building is in a good location.
You may go through What The Nation Misses Most About The Office
If you were to walk into a room with cheap, rickety chairs, how would this make you feel? You can perceive a lot about a business from its furniture. Shabby chairs show that you simply don’t care. Avoid being judged on the state of your seating arrangements by investing in good furniture.
Answer all phone calls
It can be incredibly frustrating when a company’s phone rings out and goes straight to voicemail and, when it is eventually picked up, there turns out to be a robot at the other end of the line. Customer service is a complex art – you need the right balance of automation and human interaction. To make the best first impression, make sure that all phone calls are answered, preferably by a human customer service operator.
All of the above!
Why stick to one of these when you could have them all with no hassle required by yourself? When you choose to rent a serviced office from BE Offices, the rental of your well-located office space comes complete with high-performance furniture, personalized call answering, daily day and night time cleaning, and much more – even roasted bean-to-cup coffee.
When it comes to first impressions, something as small as a bad cup of coffee to a huge mess can have equally disastrous consequences. To make sure you make the right first impression to any visitors to your offices, put yourself in their shoes and ask how you would like to be treated if it was you. With this in mind, you can’t go wrong.