5 Dental Office Management Hacks That Will Help Your Practice Flourish
by Arina Smith Business Development 22 October 2018
Managing a dental office is just like managing anything else. Just because you’re cleaning teeth instead of selling products doesn’t mean you’re off the hook! You still need to adapt to a modern work environment.
Luckily, many management techniques that work well in other stores can be applied to your office. Dental office management isn’t different from any other kind of management.
You still need to foster a healthy office culture. Not only that, but you shouldn’t be shy with your patients. Sending them newsletters boosts loyalty and referral rates, just like anywhere else.
Gaining an edge in the dentistry business just means upgrading your office for the 21st century. Keep reading to learn how you can do just that!
5 Dental Office Management Hacks That Will Help Your Practice Flourish:
1. Management Also Means Managing Office Culture:
Just like in any business, you need to manage your office culture. Your practice’s values, attitudes, and beliefs all reflect what patients can expect from you. Most patients don’t want to go to a practice that doesn’t share their values.
Your office culture affects your employee retention, reputation, and overall productivity. It is key to any successful business. And with a business that works so intimately with people, it’s even more important in dentistry offices.
2. Marketing Isn’t Just for Stores:
The good thing about working so closely with people is that you can talk to them. Even when they aren’t in the office, patients still consider dentists a close part of their lives.
That means they would welcome newsletters and notifications from your practice. They will love a branded trinket from you. The best dental office reminds people that they are a part of your practice’s family. It’ll also help maintain patient loyalty.
3. Be Flexible Financially:
Your patients come from all walks of life. Some can pay the cost of a filling quicker than others. That’s something you should expect.
By setting up options for payment plans, your patients will know they are welcome in your office. They will know that you’re willing to work with them, regardless of their finances.
Not only does that help retain patients, but it also allows your office to serve the community. Dentistry is expensive but necessary. By being flexible with your cost helps more people get the services they need. For example, as the website of one orthodontist in Calgary shows, having flexible financing plans can really show your clients you value them and want what is best for them.
4. Keep Your Books Prestiner than Your Lobby Literature:
It is vital for you to keep extensive, organized records. Not only does it allow you to practice better since you’re better informed about your patients. It also keeps you in compliance with federal law.
Many businesses, such as Better Practice Solutions, offer services that help you stay efficient. With assistance like this, you will be able to stay lean while keeping vital records.
5. Your Employees are Family
Finally, you need to remember your family doesn’t just wait in the lobby. They work at the front desk, prepare patients, and handle billing.
Everyone in your office should know they are a part of your office’s family. They should be given comfortable benefits and reasonable pay. An occasional office party or a casual Friday wouldn’t hurt either.
A happy employee is a productive employee. Nothing makes people happier than fair compensation and parties!
Dental Office Management is Just Like Any Other Business:
Just because you’re in the health industry doesn’t mean you should manage your business differently. You still have competition in your market. Your patients can choose to go elsewhere.
So be sure your dental office management techniques reflect current trends. You should make sure you always strive to be a good manager.
And if you ever need any tips for managing your dental business, you can always read more here!