How to Choose an Appliance Repair Management App?
by Arina Smith Business Development 04 February 2021
Appliance repair management app helps you schedule and dispatch technicians and repair services, check appliance repair leads, create appliance repair invoices, and view customers’ history.
With such an app, you are enabled to manage plenty of activities without a mountain of paperwork, spreadsheets, and hundreds of phone calls.
Once you decide to get one of those apps, the choice can be tough, as there are plenty of them available. So, how to know which one is best for you?
Here are several things to consider before you make your purchase.
What are your business needs?
You need to identify your business needs, or why you need this app. Is it to track your leads or technicians? Schedule and dispatch jobs? Communication with customers? Invoicing?
When you know the answers to those questions, it will be easier to narrow down the number of apps you’ll need to check.
When you do online research, you’ll get apps that do meet your needs. Check their customers’ reviews and see which one is the most reliable or with the highest rates.
Narrow down the choice
Make a list of the apps with the highest number of customer reviews and best reviews. The list will eventually get shorter, so you’ll be able to do the final step in this search.
Check each app’s site
Once you’ve made a shortlist, check each app’s site. Look at all the possible features the app offers, support, and of course, their prices.
All of them should offer a free trial, so if you still cannot make a final choice, you can start with trials and after checking them (though this would be a bit time-consuming) you can finally make the best choice.
Here are some of the features to look for, when choosing the app that meets your needs:
Look for an app that enables easy scheduling using color-coded and drag-and-drop calendar because this feature will help you avoid any missed appointments, improve response time, and thus help you make more money.
ideal apps support customers’ on-site payments at low rates.
Customize Your Forms to meet your needs:
You should be able to customize different forms for your business needs, for example creating invoices for your customers, sending an instant online payment link, and tracking unpaid invoices.
This is an immensely helpful feature for all those business owners who need to track their technicians’ locations for various purposes that can help you run your business effectively.
Full Inventory Management:
This feature will enable you to keep track of all thermostats, fuses, switches, and belts in your trucks, as well as find the best part for any job and track available stock levels.