The Ultimate Guide to Managing Workplace Investigations
by Arina Smith Management 01 June 2018
A business lawsuit is the bane of every company. A hefty lawsuit can result in large chunks of money lost by the company, which can pull you out of business.
Fortunately, there are plenty of measures you can take to avoid a potential lawsuit.
Workplace investigations are one of the most common and effective ways to prevent a lawsuit.
When a possible situation arises, you’re the first one to jump on the case and gather as much proof as you can. While lawsuits aren’t fully avoidable, investigations can protect you in court.
Here’s your guide on how to manage work investigations.
Recognize Problems :
The minute you notice or receive a complaint, immediately act on it. If you have proof, take actions as an employer such as firing the perpetrator. If you don’t have proof, call in a meeting and discuss appropriate office behavior.
Train your employees to recognize any problematic behavior. If they experience issues in the office, offer a safe environment so your team can report any issues. This is especially true for severe claims, such as assault or workplace injuries.
Don’t Immediately Come to a Conclusion :
If you won’t take it upon yourself to do a thorough investigation, you might as well not investigate at all. If you only run a quick investigation or come to a conclusion based on your own biases, it will come back to haunt you.
The best way to avoid a potential lawsuit is gathering evidence and documenting the claim.
The best way to handle this is taking the investigation with care. Examples of investigation techniques include interviews, statements, and proof such as conversation screenshots or images.
It’s understandable why some employers don’t put a lot of emphasis on investigations. The workplace is so busy, it’s hard to focus on a thorough investigation.
But you need to ensure your investigation is accurate, even if that means hiring someone else.
Protect Your Evidence :
When your evidence is complete, always protect it. This way, no one can breach your documents and alter your proof.
You’re also documenting sensitive information — if this information is in the public eye, you can open yourself up to more legal trouble. If this happens, you’ll have to get legal support, such as from a San Antonio criminal defense lawyer.
If in physical form, keep the evidence locked in a specific folder or cabinet. If your proof is digital, keep the documents in a password-protected or private folder.
Assess Each Situation Differently :
While you may think there’s a secret investigation strategy that works with each case, this is often not true. In reality, each situation is different. Therefore, handle each case differently.
There are different ways to prove each case and the many ways you can assess each situation.
If you’re ever unsure, you can always hire a professional for the best course of action.
Do You Need to Perform Workplace Investigations?
You would like to think all of your employees are responsible and mature, but this is often not the case. Problematic behavior can arise in the office. It’s up to you to perform thorough workplace investigations.
Don’t ever ignore a complaint and take it upon yourself to be precise with details and documentation. Doing so can prevent a lawsuit.
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