Five Common Causes of Miscommunication in the Workplace and How to Avoid Them

by Business Development Published on: 05 May 2020 Last Updated on: 13 September 2023


It’s true that miscommunication in the workplace, to some extent, is inevitable. Your staff is going to misinterpret information, and your employees won’t have the same opinions as you. The point is that yes, where miscommunication is inevitable, it’s destructive too, and you are supposed to take measures to eliminate it.

You see, it’s a fact that effective communication is the key to success. You and your employees should be on the same page if you want to impress your customers. That’s the thing about customers, and they can sense low morale, miscommunication issues, and negativity easily, especially from your employees.

In simpler words, the sooner you get rid of miscommunication, the better it will be for you. And in order to eliminate a problem, you should first know what’s causing it in the first place, right? Well, if you do agree with us on this, then here are some main problems that lead to miscommunication.

Take notes because, as said earlier, when you know the things you have to avoid, it becomes easier to run a business and make it successful.

5 Common Causes of Miscommunication in the Workplace

Here are the five causes of miscommunication in the workplace that you generally face.

1. Being Unaware Of Nonverbal Communication

This one’s for the speakers specifically. No matter how clear you are with your words and your stance, you need to make sure that your nonverbal communication is also in accordance with what you want to say or convey. Poor wording that is taken the wrong way, even if a joke, can fall under sexual harassment.

Believe it or not, the gestures you use during communication, the body language, the facial expressions, each and everything matters when you want your employees to listen to you and act on the plan that you’ve devised for the company.

2. Poor Relation Between Company Management And Employees

What’s the purpose of company management? Of course, it’s to check if the employees have any concerns or issues with their tasks, right? Well, when the communication and relationship between these two departments of the company isn’t the way it’s supposed to be, that’s where problems occur. 

Your management should keep a check on employees and hear them out. On the other hand, the employees should also speak up and share what they are thinking instead of assuming and presuming things.

3. Trying To Sound Too Professional

Yes, it’s an office, and yes, you need to maintain professionalism. But at the same time, you are supposed to loosen up the tense environment around you. 

You need to make your employees comfortable enough that they can interact with you face-to-face any time they want to. Not just this, as an owner, you also need to simplify your communication instead of making it too complex, just worrying about maintaining professionalism.

4. Under-Explaining

You want your employees to hear you out and then work accordingly. But at the same time, if you aren’t clear with your message, you can’t expect any good from them.

The thing is that it’s always better first to improve yourself, bring clarity in your message, be clear about what you want to explain, and then expect others to work on it.

5. Lack Of Ownership

You are supposed to divide duties among your employees. If you don’t do that, they start holding each other accountable for a loss or some other problem that occurs on the company premises.

This is another reason why you should assign the duties on time and then hold the specific person accountable for a specific issue or loss.

How To Avoid Miscommunication In The Workplace

As of now, you all are aware of some causes of miscommunications in the workplace. So, it is also necessary to avoid these miscommunications to keep the workplace atmosphere nice.

1. Do Not Assume Anything.

2. Don’t Show Confusing Body Language.

3. Do Not Limit Yourself Only To The Bare Necessities.

4. Do Not Make Typing Error.

5. About Your Communication Think A Bit Critically.


These five common causes of miscommunication are enough to mess up the peace and success of your company. You need to avoid them at any cost so that you can have a smooth work environment.

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Mashum Mollah is a digital marketing analyst, SEO consultant and enthusiastic internet marketing blogger. He is very much passionate about social media and he is the founder

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