Delegating is difficult for many leaders and many prefer to keep as much of their operation in-house so they can have more control. There are some cases where it’s understandable, but, when it comes to IT unless you have a huge multinational with extensive needs and the resources to have a full-time IT department, chances are you’d be better off with a managed solution.
Outsourcing IT is very common and will become even more popular, as new technologies are transforming what it means to run a business. Let’s take a look at whether you should outsource IT or handle it in-house.
Outsourced IT Gives You Access To More Expertise
Even if you hire someone to work on your systems full time, chances are they will never have the set of expertise a full outsourced IT service can offer. Services like totalit.com have professionals at every level and can deal with things like cybersecurity; securing communications between employees and their interactions with your system;
providing barriers to prevent certain people from accessing certain data; monitoring network security in real-time; and website security. You won’t have to keep them on a 40 hour a week payroll either.
In-House It Gives You Ready Access
One thing you need to remember, however, is that you won’t be able to get the same response speed when working with a managed IT service. If you hire someone in-house, you’ll have someone who can deal with issues quickly before they degenerate.
There are some things that managed services can do, but if you absolutely need to have a technician present, you may have to wait hours before you get help. So, if you’re dealing with constant issues ad need to be reactive, then going in-house could be a good choice.
Hiring An IT Team Is Costly
Hiring a team to work with you full-time can be very expensive. These are very skilled professionals and demand high salaries. IT management is not a function that directly goes towards profits, and there is no point in having those working on your systems being better paid than some managers and top people on the floor.
Again, hiring in-house is usually only a good option for big companies that have access to the resources needed and important IT needs. If you don’t, not only will you be overpaying, but they might end up having absolutely nothing to do for large portions of the day.
When you work with a managed service, you only have to pay them for work that is done. If all you need is to make sure that your system is up to date and secure and you have minor needs from time to time, outsourcing is usually the best option.
As you can see, both options have their pros and cons, and you need to assess your situation before making a decision. Speak with a few professionals and see if they could really help your business.