Walmart Customer Service Hours – Locations, Operating Hours, And More!

by Customer Service Published on: 25 February 2023 Last Updated on: 06 March 2023

walmart customer service hours

Are you searching for Walmart customer service hours? If your answer is yes, then you have reached the right place!

Whenever customers face issues related to anything at the store, the first thing that they want to do is report and resolve it as soon as possible. And that is the reason why people often queue at the customer service centers.

Being one of the largest and the most popular departmental stores in the world, Walmart also has customer service centers. If you have been searching for the customer service hours at Walmart and other information related to it, you have come to the right place.

Keep reading this article till the end to learn more…

Walmart Customer Service Hours

While it is true that customer service centers should be available most of the time to resolve the issues that the customers face, there are still some working hours that every store follows.

If you have been searching for the Walmart customer service center hours or for the answer to “what time does Walmart customer service close and open,” you need to look no further!

Here is a chart that shows you the operating hours (opening and closing hours) of Walmart Service Center:

Monday8:00 a.m.10:00 p.m.
Tuesday8:00 a.m.10:00 p.m.
Wednesday8:00 a.m.10:00 p.m.
Thursday8:00 a.m.10:00 p.m.
Friday8:00 a.m.10:00 p.m.
Saturday8:00 a.m.10:00 p.m.
Sunday8:00 a.m.10:00 p.m.

However, there is one thing that you need to understand. The timing of the service centers might change as you move from one store to another. It is best to contact the Walmart service center before you visit them in person.

Walmart Customer Service Center Locations: Where To Find Them?

In case you were thinking about where you can find a Customer Service Center for Walmart, the answer is simple. You will find Walmart Customer Service Centers at every Walmart point.

There are over ten thousand Walmart stores in the world with 4,717 in the United States alone. Here is a quick list of the states in the United States where you will find Walmart:

ColoradoConnecticutDistrict Of ColumbiaFloridaGeorgia
MontanaNorth CarolinaNorth DakotaNebraskaNew Hampshire
New JerseyNew MexicoNevadaNew YorkOhio
OklahomaOregonPennsylvaniaRhode IslandSouth Carolina
South DakotaTennesseeTexasUtahVirginia
VermontWashingtonWisconsinWest VirginiaWyoming

How To Contact The Walmart Customer Service?

You can also get in touch with the Walmart Customer Service Centers by contacting their Customer Service Team.

In order to do that, you need to call them at the number 1-800-925-6278 and provide them with the necessary details regarding your call. What are the issues that you are facing with the local store? Let them know by contacting this number.

Services Provided At The Walmart Customer Service

Now that you know the answer to Walmart customer service hours, it is time for you to learn about the services that are provided at the Walmart customer service centers.

So how do the service centers help you?

Well, here is a list of services that you will get at the Walmart customer service centers. Take a look at them:

1. Help With Broken Items

The first one on the list of the services that you get at the Walmart Customer Service Centers is help with broken items. Being one of the largest convenient or departmental chains in the world, there is no wonder that you also get a number of fragile items here.

While it is true that Walmart does its best to ensure that all the broken items are taken off from the rack, there can be times when you open the package to see an item is broken. In cases like these, you can bring the item over to the Walmart Customer Service Centers.

2. Customer Returns

If there is one reason why customers head over to the service centers, it is for returning an item. It can take a very long time for you to return the item at the cashier’s desk because of the queue.

In cases like these, you can return the item directly at the customer service center. They will be able to process the return that you want to make and resolve the issue in no time.

3. Issues With The Store

There can be times when you have issues at the store. If you have been facing problems with a particular Walmart store, you might want to take it up with the Walmart Customer Service Center.

It can be anything that you think is necessary to let the store know. Be it a leak in the frozen packaged sector or a leaking roof of the store, you can report it to the Service Center.

4. Theft

If there is one issue that is always reported at the Walmart Customer Service Centers it is related to theft. You might have seen someone steal something or probably some of your items got stolen at the store. If that is the case with you, you can report it at the Walmart Customer Service Center and let their representatives take over to deal with the matter.

5. Employee Complaints

There are times when we go to a particular store and get treated very unjustly by some of the employees working there. If that is the case with you at Walmart, you can file complaints against the employees at the Walmart customer service centers. Once you file your complaints at the desk, the officials will take it up with the managers and put it on the record of the employee.

6. Walmart Credit Card Applications

Next on the list of the services that are provided at the Walmart service centers are regarding the applications related to Walmart Credit Cards. These credit cards allow the customers to buy a few selected products from the store and pay for them later.

You can apply to get these credit cards at the customer service centers and they will be able to answer you right away.

Wrapping It Up!

In case you were searching for the information related to Walmart customer service hours, I hope that this article has been of help to you. If there are any other queries related to the same, feel free to let me know.

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Ankita Tripathy loves to write about food and the Hallyu Wave in particular. During her free time, she enjoys looking at the sky or reading books while sipping a cup of hot coffee. Her favourite niches are food, music, lifestyle, travel, and Korean Pop music and drama.

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