Four Tools Your Company Should Be Using In 2024
by Arnab Dey Business Published on: 23 April 2022 Last Updated on: 09 November 2024
Businesses have had plenty of difficulties navigating so far in 2022. One of the main issues is that inflation has risen by seven per cent – the highest level in 30 years.
This, in turn, has led to consumers tightening their spending during this difficult period. As such, businesses should be looking for any possible edge to give themselves a boost. Below, we explore four tools that your company could benefit from this year.
4 Tools Companies Must Use In 2022:
As per the survey by the United States Small Business Administration, there are near about 30.7 million small business tools in the US. This accounts for near about 99.9% of all US businesses.
Amidst COVID 19 pandemic situation, there have been a large number of dislocations among various small businesses. This has increased their online activities, internet security, artificial intelligence, etc.
That being said, near about 51% of small businesses have augmented client interactions all over the internet. As a result, utilizing the best tool for your business would help you survive amidast this tough situation.
Take a look at the 4 tools which small businesses must use in 2022:
1. Communication tools
Strong teamwork and communication are both signs of a healthy company. To nurture this, you should invest in streamlined communication tools to make conversing and teamwork much smoother. By having one system set up for communication, your employees can easily carry out video calls, and virtual meetings and can message each other throughout the day.
This is particularly important given that more and more businesses are creating a flexible working culture that allows employees to work from the comfort of their own homes.
2. Enterprise planning
Enterprise planning tools are those that can help your business thrive. By purchasing an ERP system, you’ll have the software to help you deal with day-to-day business activities. ERP tools are equipped with a number of agile practices to achieve enterprise-class agile development.
This includes procurement, supply chain operations, accounting, risk management (including third party risk management), project management, and compliance. By tying these operations together, you can integrate the wider data from across the company to make smarter, more informed business decisions.
3. Customer Relationship Management
Customer Relationship Management (CRM) is a technology for handling your company’s interactions and relationships with potential customers. The goal here is pretty simple: strengthening the client business relationships. The CRM system enables the companies to stay connected to the customers, improve profitability and streamline the process.
Providing an excellent customer experience can give your business a boost. Strong feedback can help you attract and retain customers. And customer relationship management software can help facilitate this process.
Customer relationship tools can help you create email templates, track leads, and manage customer documents smoothly and they can give you automated customer service online.
This can help your customer service run smoothly and give you the time and resources to quickly respond to urgent requests.
4. Content/Document Collaboration Tools
Content collaboration tools can also give your business a boost. If you’re working on marketing material or any form of content, it’s always helpful to have multiple employees working together to produce the best content possible.
Collaboration tools can help make editing and brainstorming much easier, with employees all able to access the same document from their own computers. And when this is combined with a streamlined communications platform, you’ll find that work runs smoothly regardless of whether your employees are all in the office or not.
With uncertain economic conditions this year, it could be a difficult time for businesses. But you can find an edge and give your company a boost by purchasing any of the above tools to streamline and simplify the operations of your business.
Some of the popular examples of document collaboration that focus on developing business communications are Google Hangouts, Slack, Microsoft Teams, Skype, Fuze, Lifesize Video Conferencing, etc. In addition, there are also some collaboration tools that emphasize project management like Trello, Wrike, Asana, Basecamp, etc.
Conclusion
To conclude, developing and sustaining a small business is quite expensive. It involves a significant amount of critical decisions that can affect your life.
Moreover, small businesses have to work smarter in order to stay competitive while there is a transparent growth in mobile ordering, contactless payments, transactions, mobile payments, etc. This refers to the employment of tools that supports several processes from the first touchpoint to the ultimate delivery stage.
The above 4 tools, as a result, help the small businesses cover a broad range of functions. Starting from creating a business plan, visuals, and marketing plans to tracking the business growth – you can literally achieve anything and everything using these tools.
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