Is AI for Small Business A Viable Option For the Fast-Paced Future Of The Business Landscape?
by Ankita Tripathy Small Business 22 January 2025
AI currently powers the world. It is like a wild stream of water on a mission to cover newer horizons and lands. In other words, AI has gone mainstream, and nine out of 10 companies are currently using it.
This shows how popular and essential AI will become in the upcoming years. Therefore, now is the best time to switch if you are a small business owner. It can help you get ahead of the competition and make a name for yourself.
In this article, we will help you understand the importance of AI and how it can be used in the upcoming years to make running a business an automated ride.
So, let us dive right in without wasting a single second.
Understanding AI For Small Business
Before exploring AI for small businesses, we need to understand what the term stands for and how it will be helpful. AI tools are simple applications that aimic human intelligence to get a job done. This is the ideal definition of what an AI tool is.
AI tools are used to mimic human cognitive abilities to make decisions, process information, store data, etc. Therefore, proper implementation of AI can actually help businesses grow by reducing manual effort and focusing on more important details.
AI for small businesses is usually implemented on a smaller scale. However, this can have a significant impact in the long run. As a result, companies can shed pointless weight and streamline their business efforts.
Why You Should Get AI For Small Business?
Artificial intelligence has really helped businesses to grow as it allows them to shed unnecessary weight. Hence making it a necessary switch for small businesses. Still, if you want to know what purpose the AI tool will serve, this section is for you.
Here, we will list some of the benefits or pros of AI tools for small businesses. Hence, follow along to learn more about some of the reasons why you should consider AI for small businesses.
Better Customer Service
As per some research, a majority of customers expect a business to have AI support in 2025. This is because AI helps companies to respond to queries quicker and with enhanced understanding.
Another valuable means of reaching out to clients is using chatbots. Chatbots can really help businesses grow as they offer instant solutions to problems faced by a customer. This real-time help catapult customer satisfaction through the roof.
Finally, AI customer service modules can also keep track of customer response. Hence adding to the overall USP of the detail.
Increased Productivity
According to a report shared by the Small Business and Entrepreneurship Council, around 76% of small businesses have switched to AI. This is because AI helped them focus on more critical tasks than menial or clerical tasks.
Therefore, small businesses can finally focus more on high-value tasks like closing clients, taking administrative decisions, drawing up marketing campaigns, etc. Therefore, allowing firms to become more productive.
This increased productivity can bring fundamental changes to the current business situation and help your small business to shed its identity and grow exponentially.
Reduced Cost
Another significant detail about AI for small businesses is the reduced cost. AI can handle all the clerical tasks that a company needs to do. Therefore, businesses do not need to hire someone to look after that detail.
AI can handle these tasks and allow businesses to allocate resources where needed. This brings the overall cost down and makes things easier for the people at the helm. However, AI integration is not cheap.
Total AI integration can really burn a hole. However, this will be a one-time phenomenon. Soon enough, you will start seeing the result of this integration. As a result, reducing the overall costs.
Challenges Of AI For Small Business
Ai integration can really help your daily business grow exponentially. However, it can also pose some challenges. Till now, we have been listing the benefits or positives of implementing AI in your small business.
However, now it is time to shift gears and actually understand the challenges. This will help you objectively understand the details. This is very important as it questions your business and revenue.
Data Security
One of the biggest problems of AI is data security. AI is a data-intensive process. It requires data to learn and execute jobs that they are meant to accomplish. As a result, one data breach can have a catastrophic effect.
Therefore, small businesses that are looking to expand can face significant problems if their preferred AI module faces similar issues. This also creates a question of dependency. Too much dependency on these modules can have problematic effects in the long run.
Standardization
Another critical challenge that businesses are facing is standardization. Many small businesses fear adopting AI tools because these tools are unregulated. This is a significant concern for many companies.
A general lack of standardization means that your data is in the hands of an organization or tool that is above legal obligations. Therefore, this is a risky situation to be in. A tool is not a human being, which chucks the question of accountability out of the window.
Therefore, if anything happens, you are on your own, and nobody will come to save you. Hence, remember this if you are actually planning to use AI tools for your small business.
Best AI Tool For Small Businesses You Need Today!
We are reaching towards the fag end of our conversation. We have listed all there is to know about artificial intelligence tools. It is only fair that we also list some of the prominent AI tools that are out there.
But before we proceed, we would like to start with a disclaimer. AI tools come in different shapes, sizes, and scales. Therefore, if you are actually planning to get an AI tool for your business, you need to understand the purpose.
For example, Grammarly will not help you manage employees and customers, and Zoho will not help you proofread. So, approach this section with that mindset.
Mailmodo
Mailmodo is an AI-powered emailing tool. This tool allows businesses to send out emails in bulk, set timers, and do so much more. Therefore, it can really help you guys get in touch with clients and employees via email with ease. The best feature of this application is the Ai template generator, which means you can generate templates on the fly and formulate emails accordingly.
ChatGPT
ChatGPT is one of the most prominent AI tools you can come across. GPT is truly versatile and can help you get so much done on the fly. Therefore, if you need a versatile tool for just about everything, then this is the one you must get. It can write emails, create plans, documents, images, strategize and even come up with new and improved business operations at the same time.
DALL-E
DALL-E is a revolutionary name in the generative AI industry. With DALL-E, you can quickly generate high-quality images for content and social media posts. Dall-E can be used by designers, illustrators, e-commerce experts, etc. Hence, it will really relieve your small business of the burden of hiring illustrators or having a dedicated team of graphics designers.
Jasper
Jasper is one of the most prominent and relevant AI writing assistants in the current business landscape. It helps users generate high-quality written content on the fly. Therefore, Jasper, along with Dall-E, can actually help your business with all its content requirements.
Copy AI
Another popular and powerful AI writing tool is Copy AI. Copy Ai can help users come up with high quality content like Jasper at no additional cost. This is a great tool that is being tried and tested to generate product descriptions, copywriting, and so much more. Hence, you can use this AI tool even if you do not possess a flair for language.
Grammarly
Grammarly is a one-of-a-kind AI tool that has been helping writers reach a new height of excellence. Grammarly is one of the most sophisticated grammar tools on the internet. The tool has one of the most robust supports as it can be used for any writing requirement.
The dashboard allows writers to polish their writing in a way that resonates with the audience and enhances the overall essence of the piece.
The Final Thought: Is AI For Small Business Viable?
So, is AI for small business a viable choice? Yes, it is. However, it does come with its own caveats. These include data breaches, limited standardization, and a lack of extensive support. However, these are just minor obstacles on the road to total integration.
If you are willing to navigate through these caveats, then y consider AI for your business requirements and make the workflow smoother. Follow us for more such content on business and wealth management.
Thank you and have a great day ahead.